Privacy policy

PRIVACY POLICY

(A digital product of Möglich Company)
Last updated: November 2025


1. Introduction

This Privacy Policy explains how Pharny, a digital solution developed by Möglich Company, collects, uses, stores, and protects the personal data of users, partner pharmacies, and visitors of the platform (web and mobile).

Pharny is committed to complying with applicable data protection laws in all countries where the service operates.


2. Data We Collect

We collect only the information necessary for the proper functioning of Pharny.

2.1. Data Provided by the User

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Order history

  • Messages sent through the chat

  • Payment method (secured token only)

2.2. Data from Partner Pharmacies

  • Pharmacy name / legal entity

  • Pharmacy license or authorization number

  • Physical address

  • Business contact information

  • Payment information for settlements

  • Legal documents (license, registration, etc.)

2.3. Automatically Collected Data

  • IP address

  • Device type and system version

  • GPS location data

  • Cookies and technical identifiers

  • Login and activity logs

2.4. Sensitive Data

Pharny does not collect medical data unless:

  • The user voluntarily shares it via the chat, or

  • The user uses the “Blood Bank” feature to search for blood availability.

In such cases, explicit consent is required.


3. Purpose of Data Collection

For Users

  • Create and manage a personal account

  • Locate the nearest pharmacies

  • Search for products, medicines, or available blood

  • Place and pay for orders

  • Receive deliveries

  • Communicate with pharmacists through chat

  • Receive notifications regarding order progress

For Pharmacies

  • Manage product catalogs

  • Process and confirm orders

  • Receive payments and withdrawals

  • Access performance statistics

For Pharny

  • Ensure platform functionality

  • Secure payments and prevent fraud

  • Improve platform features

  • Comply with legal and financial obligations


4. Legal Basis for Processing

Pharny processes personal data based on:

  • User consent

  • Contract performance (use of the platform)

  • Legitimate interest (security, improvements)

  • Legal obligations, especially for financial and regulatory compliance


5. Data Sharing

Pharny may share certain information under controlled conditions:

5.1. With Partner Pharmacies

Only information required to process an order.

5.2. With Technical Service Providers

  • Hosting providers

  • Payment processors

  • Delivery partners

  • Cybersecurity services

5.3. With Authorities

Only when legally required (fraud, investigation, court order).

Pharny never sells personal data.


6. Payments

Payments made through Pharny are centralized on the platform, then distributed to partner pharmacies.

Payment data is encrypted and handled exclusively by certified third parties (PCI-DSS / Mobile Money operators).

Pharny does not store credit/debit card numbers.


7. Data Security

Möglich Company applies strict security measures:

  • SSL/TLS encryption

  • Secured storage

  • Anti-intrusion systems

  • Optional two-factor authentication

  • Regular audits

  • Encrypted backups

In case of a major data breach, users will be notified in accordance with applicable laws.


8. Data Retention

  • User data: as long as the account is active

  • Pharmacy data: up to 5 years after account deactivation

  • Payment data: according to local regulations (1 to 10 years)

  • Cookies: 6 to 24 months

Users may request account deletion at any time.


9. User Rights

Depending on the country’s regulation, you may have:

  • Right of access

  • Right to rectification

  • Right to deletion (“right to be forgotten”)

  • Right to object

  • Right to data portability

  • Right to withdraw consent

Requests should be sent to:
📧 contact@pharny.com 


10. Cookies

Pharny uses cookies to:

  • Improve user experience

  • Measure performance

  • Enhance security

  • Personalize browsing

Users may disable cookies through their browser settings.


11. Blood Bank Feature

For users searching for blood availability:

  • Blood type data is processed only with explicit consent

  • It is never stored or shared beyond the purpose requested

  • It is shared only with authorized facilities (blood banks, certified hospitals)


12. Changes to This Policy

Pharny may update this Privacy Policy due to legal, technical, or operational changes.
Users will be notified in case of significant updates.


13. Contact

For any questions regarding this Privacy Policy:
📧 contact@pharny.com 
🌐 www.pharny.com